Customer care portal with
automated call center service

Automated voice messages and phone conversations broadcasting
with Natural Language Understanding

Key Benefits

Make personalized phone calls in large volume in no time and engage your customers in a conversation.
Keep track of call flows and measure lead generation.
Schedule campaigns, analyze or export data.

Perform Real Conversations

We do speak the language of your clients. Start talking with them.

Perform Real Conversations

We do speak the language of your clients. Start talking with them.

The built in multi-language support helps you reach almost anyone. It allows you to build stronger relationships with existing customers. And above all, it enhances the international outlook of your product or service. Hear for yourself how a simple text to speech campaign sounds and broaden your horizons now:

Conducted in English:
Conducted in Deutsch:

Collect Feedback

Collect user input using Iriana's natural language processing support in a conversation.

Collect Feedback

Collect user input using Iriana's natural language processing support in a conversation.

Iriana's built in NLP engine boosts the process of going through complex dialogs. It serves flawlessly for receiving conversational input in seconds and understanding what your customers have to say. Avail yourself with our predefined decision trees and start creating different scenarios for your conversations like the ones below:

Feedback campaign flow:

Poll campaign flow:

Analyze Results

Beware of what happened during the calls and get actual conversion rates.

Analyze Results

Beware of what happened during the calls and get actual conversion rates.

Iriana's campaign results views all come together with recordings and call statuses in handy format. This way you can monitor your customers' reactions and see their detailed responses, or listen to their recorded feedback. Filter, search and export results to understand your customers better.

Increase ROI

Make marketing calls as measurable and optimizable as mouse clicks in an online campaign.

Increase ROI

Make marketing calls as measurable and optimizable as mouse clicks in an online campaign.

Unlike a typical call center, with Iriana you can be sure that all your recipients will receive exactly the same experience. This way, you achieve better control over process optimization. Analyze campaigns results and build a better picture of what works best for your needs. Let Iriana do the hard yards and make your marketing ROI a boost instead of bust.

Use With Ease

Setup and execute campaigns easily with Iriana's simple, yet powerful UI and pre-built templates.

Use With Ease

Setup and execute campaigns easily with Iriana's simple, yet powerful UI and pre-built templates.

Simple yet powerful UI goes together with Iriana to give you full control. There is no learning curve. Enjoy and master the control over all complex features in a handy and easy to understand way. Forget about the challenge of dealing with complex campaigns and see for yourself how easy it really is to setup and execute them.

Integrate With Ease

Integrate with any corporate system if needed with the built in Iriana API.

Integrate With Ease

Integrate with any corporate system if needed with the built in Iriana API.

With its powerful API, Iriana can be integrated with any internal system you are using. Do you keep record of your contact lists in a separate system and want to sync them with Iriana without making any exports? No problem at all! All you need to do is contact us for more details on the exact scenario.

How It Works

Iriana is a cloud-based service. No more heavy deployments!
Pay-as-you-go depending on your needs.

1 Upload Contacts

Import a list from file, copy and paste from existing campaign or manually fill required information.

2 Create Call Scenario

Ask for your clients response and engage them in a conversation. Build your own scenario.

3 Schedule Campaign

Decide what is the best time to deliver your campaign and ensure highest performance.

4 Analyze Results

Monitor how recipients respond to your campaign. Listen to a recorded call and improve the flow.

Pay As You Go

Supported prefixes

The price is calculated based on number of outbound calls (reachout count).
Everything you may need is included - the price of a call, processing of clients' voice responses during the call,
live statistics, campaign results export and calls recording.

Pricing plans
Calculate

Why Iriana?

Most of the outbound calling is routine - reminders and notifications, alerts and standard offers. Iriana saves you time and money, avoiding the repeatable and boring task of calling everyone in your list individually. Iriana is your personal automated call center or a powerful tool for your marketing team. It helps you keep your customers close and listen to what they have to say.

Now you can build your campaigns and automate the whole process. Our cloud based NLU powered platform will call and engage with your users and ask for their response according to your conversation logic. Responses will be recorded and available for analyses or export.

Use fewer call agents as up to 90% of the calls will be served without the need of human interaction. Natural language understanding significantly changed the way you can do it.

Call analytics lets you measure the drop rate and find the weak points in your flow. As a result, you can optimize and increase performance.

Integrate our API directly with your ERP to align your client's preferences with your business flow.

Contact Us

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